Privacy Policy
How we collect, use, and protect your personal information
Last updated: 6 September 2026
⚠️ Independent Service Disclaimer
Braviaa Services is the trading name of BRAVIAA TECHNOLOGY, an independent electronics repair business.
We are NOT an authorised service centre of, and are not affiliated with, authorised by, endorsed by or in
any way connected to any manufacturer or brand mentioned on this website. All brand names, trademarks and
product names are the property of their respective owners and are used solely for identification purposes.
1. Introduction
BRAVIAA TECHNOLOGY, trading as Braviaa Services ("we", "us", or "our"), operates the Braviaa Services website. This Privacy Policy explains
how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you agree to the collection and use of information as described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, address and device details that you
voluntarily provide when you call or WhatsApp us to book a repair.
- Device Information: Details about the electronic device you want repaired (brand, model,
issue description).
- Usage Data: Information about how you interact with our website, including pages
visited, time spent, and browser type. This data is collected automatically via standard web
technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To schedule and manage your repair service appointments
- To contact you regarding your repair bookings and service updates
- To respond to your queries and provide customer support
- To improve our website and services
- To comply with legal obligations
4. Third-Party Services
Our website uses the following third-party services:
We do not sell, trade, or share your personal information with any third parties for marketing purposes.
5. Data Security
We implement appropriate security measures to protect your personal information. However, no method of
transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data,
we cannot guarantee its absolute security.
6. Cookies
Our website does not use cookies or tracking technologies directly. However, the embedded third-party services
(Google Maps, Google Fonts) may set their own cookies as per their respective privacy policies.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for data processing at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us using the details below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal
information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an
updated "Last updated" date. We encourage you to review this page periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Business: BRAVIAA TECHNOLOGY (Proprietorship), trading as Braviaa Services
- GSTIN: 27EHPPS7963J1Z7
- Address: Shop no 60-118, LG Floor, Xth Central Mall, Mahavir Nagar, Kandivali West, Mumbai,
Maharashtra 400067
- Phone: +91 9769640241
- WhatsApp: +919769640241